Terms & Conditions

We are happy to accept returns — within 30 days of receipt — for exchange or store credit. If beyond 30 days there is a re-stocking fee of 15%. Returns will not be accepted beyond 60 days.

All items on sale are final sale. No returns will be accepted.

If the item is being returned for any reason beyond manufacturer’s defect, the shipping fees related to the returned item are the customer’s responsibility. This includes fees to return the item to our facility as well as fees, when applicable, related to ship a replacement item to the customer.

One complimentary sizing is included in the purchase of your ring. If you still require sizing beyond the initial sizing there is a $25.00 fee. If re-engraving is required you will be charged for the additional engraving. Please clearly indicate your requested engraving!

All platinum / gold orders are made to order and are not applicable for exchange only the one complimentary resizing.

All custom orders are final sale. Customizations include smaller or larger sizes than what is indicated on our website, changing of design i.e. dimensions, color, diamond size and one-off designs.

Shipping fees cover the cost of shipping and handling. If orders are placed outside of North America, your country’s duties and taxes will apply and will be billed to you separately by the carrier.

If you have questions and/or concerns we are here to help. Contact us at: info@konzuk.com info@konzuk.com